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Forum Discussion
scottds711
Mar 11, 2019Aspirant
Orbi android app used to connect, now it says "C3000 The app does not support your router model"
The Orbi android app used to work just fine with my Orbi Router RBR50....until recently.
Now when it tries to log in, it says "C3000 The app does not support your router model".
Is this possi...
FURRYe38
Mar 11, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
scottds711 wrote:
The Orbi android app used to work just fine with my Orbi Router RBR50....until recently.
Now when it tries to log in, it says "C3000 The app does not support your router model".
Is this possible, that Netgear would take away support from an older model?
The app version is 2.2.10.527.
And all suggested solutions ( for example, trying to login via orbilogin.com or the 198 number ) do not work. However, my phone IS routing through the wireless router just fine.