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Forum Discussion

scottds711's avatar
scottds711
Aspirant
Mar 11, 2019

Orbi android app used to connect, now it says "C3000 The app does not support your router model"

The Orbi android app used to work just fine with my Orbi Router RBR50....until recently.   Now when it tries to log in, it says "C3000 The app does not support your router model". Is this possi...
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 17, 2019

Hi scottds711

 

A new Orbi app (v2.3) is available. Please update the app and let us know of the result. 

 

Regards, 
Blanca 
Community Team

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 20, 2019

    Hi scottds711

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
     

    Regards, 
    Blanca 
    Community Team