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Forum Discussion
computersteve
Feb 28, 2021Apprentice
Orbi AP Mode Problem
I cannot get this system to work with a wired back haul in AP mode. If I just use the Orbi Satellites all wireless with just the router connected to my ASUS it works perfect. As soon as I chain connec...
gr021857
Aug 02, 2021Aspirant
I'm also having the same issue.
RBR750 and 2 RBS750 all running latest firmware: V4.6.3.7
I've been using it fine in Router mode but need to switch to AP mode as I've moved internet provider and it needs dhcp 61 (nowtv / Sky) and the Orbi's don't provide this option.
As soon as I switch to AP mode the Satellites disconnect and won't sync back. If i switch back to Router mode they reconnect fine as if nothing is wrong. i've factory reset everything multiple times and spent hours on this today.
I've tried static assigning all devices via my Netgear d6400 and also just letting the dhcp manage all assignments but nothing works. Just the Magenta lights of doom. If i can't fix it i'll have to cancel nowtv and move broadband providers but it should just work.
FURRYe38
Aug 02, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
gr021857 wrote:I'm also having the same issue.
RBR750 and 2 RBS750 all running latest firmware: V4.6.3.7
I've been using it fine in Router mode but need to switch to AP mode as I've moved internet provider and it needs dhcp 61 (nowtv / Sky) and the Orbi's don't provide this option.
As soon as I switch to AP mode the Satellites disconnect and won't sync back. If i switch back to Router mode they reconnect fine as if nothing is wrong. i've factory reset everything multiple times and spent hours on this today.
I've tried static assigning all devices via my Netgear d6400 and also just letting the dhcp manage all assignments but nothing works. Just the Magenta lights of doom. If i can't fix it i'll have to cancel nowtv and move broadband providers but it should just work.