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Forum Discussion
MJL316
Dec 31, 2020Initiate
ORBI App not connecting to router
After downloading IOS 14 my Orbi App will not connect to ORBI router, even twith rying anywhere access connection. Keep getting errors that my wifi is off and local area network is off, which is not ...
Honestbridge
Feb 17, 2021Initiate
I’m having the same issue. Just started today after a couple of months owning the new Orbi. Works fine on all of my wifi my phone will just not locate it.
- FURRYe38Feb 17, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What FW version is currently loaded?
Honestbridge wrote:
I’m having the same issue. Just started today after a couple of months owning the new Orbi. Works fine on all of my wifi my phone will just not locate it. - Mikey32235Jul 25, 2021TutorI have the RBK13 and I installed it yesterday working fine. Network still connected to all devices and running great. However I can’t get into the app. Tried all sorts of resetting and it isn’t working still! What should I do?
- FURRYe38Jul 25, 2021Guru - Experienced User
Are you connecting to the Orbi signal and loggin in using the admin and PW used on the RBR?
Mikey32235 wrote:
I have the RBK13 and I installed it yesterday working fine. Network still connected to all devices and running great. However I can’t get into the app. Tried all sorts of resetting and it isn’t working still! What should I do?- Mikey32235Jul 25, 2021TutorYes, I’m logging in and connected to the Orbi network. All my devices connect and work fine and the signal is great. But not being able to log into the app is frustrating. What should I do?