Orbi App Remote Management Not Enabling

Hi, eveytime I go into my Orbi App on my iPhone and go to settings to enable remote management - when I move the slider it then comes up with a error message that states "Something went wrong, sorry about this. Please try again." I have rebooted the orbi gateway, rebooted my phone and tried many times to enable the remote function on my orbi app with the same outcome - help needed to fix this please & thank-you. My system is a Orbi Pro SRR60 Gateway & 1 x Pro Satellite both have the up to date firmware installed. System is running in router mode.