NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

terrychau's avatar
terrychau
Aspirant
Jun 24, 2021

Orbi app shows 2 MAC addresses for the same device

I've been having intermittent connectivity issues with several of my devices.  I noticed when I view the Device Manager on my phone, it shows my phone twice, but with different MAC addresses (one for the main SSID and one for the guest SSID).  If I delete the one that is not active, it reappears later depending on whether I switch SSIDs.  Why is that?  I thought one device has one MAC address.

3 Replies

    • terrychau's avatar
      terrychau
      Aspirant

      thanks, I had no idea of the randomization of the MAC address, does this have a negative affect when using a Mesh network?

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        terrychau wrote:

        thanks, I had no idea of the randomization of the MAC address, does this have a negative affect when using a Mesh network?


        As you have seen, the Orbi thinks you have two different devices. Doesn't bother the Orbi at all because the Orbi keeps track of every MAC address that has ever connected to the Orbi WiFi.  (I had 125 devices showing when I actually had only 35 connected - now). The primary effect will be if you want to set up Access Control and keep having "new devices" appear that don't connect because they have new MAC addresses.  I found it to be a headache and disabled the feature on everything I could.  (Older, dumber, IoT devices typically do not have this capability.)

         

        I'd say read the articles and make a choice.