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Forum Discussion
maks71
May 04, 2021Aspirant
ORBI App takes up too much storage (5+GB ) on Android
Any idea why ORBI app takes up whopping 5+GB space on Android? Here is the break up I get from Storage analyzer App - 163MB, Data - 5.26GB , Cache 483K - Total - 5.42GB How can I reduce th...
- Jun 07, 2021I was contacted by NG community support and was requested to participate in beta version. I did and provided fix seemed to have resolved the issue. The storage consumption is now lt 200mb.
So the higher space consumption was related to the issue in the app.
Hopefully NG support may already reached out to you.
Thanks.
CrimpOn
May 04, 2021Guru - Experienced User
maks71 wrote:Any idea why ORBI app takes up whopping 5+GB space on Android? Here is the break up I get from Storage analyzer
App - 163MB, Data - 5.26GB , Cache 483K - Total - 5.42GB
How can I reduce the space? I have 1 router and 2 satelights . Have 50+ devices connected in total..
My Android phone shows (ver 2.9.6.1513)
App 159mb
User Data 45.97mb
Cache 487kb
Android Tablet shows: (ver 2.9.6.1513)
App 169mb
User Data 19.38mb
Cache 4.30mb
I would close the app, erase the User Data and Cache and then open the app and sign in.
FURRYe38
May 04, 2021Guru - Experienced User
Mine shows 215Mb on my Android Galaxy Tab S2.
"Data - 5.26GB , Cache 483K - Total - 5.42GB" I believe is what the Total storage available to the app. Data Usage or User Data means how much storage was used by the app. Mine shows Data Usage 134Mb/49.10Gb used since Jan 24. Meaning it used up 134MB of 49Gb of free data.
Storage
215MB/32.00Gb of internal storage used meaning the app takes up 215MB of the 32Gb available free space on my pad.
CrimpOn wrote:
maks71 wrote:Any idea why ORBI app takes up whopping 5+GB space on Android? Here is the break up I get from Storage analyzer
App - 163MB, Data - 5.26GB , Cache 483K - Total - 5.42GB
How can I reduce the space? I have 1 router and 2 satelights . Have 50+ devices connected in total..
My Android phone shows (ver 2.9.6.1513)
App 159mb
User Data 45.97mb
Cache 487kb
Android Tablet shows: (ver 2.9.6.1513)
App 169mb
User Data 19.38mb
Cache 4.30mb
I would close the app, erase the User Data and Cache and then open the app and sign in.
- maks71May 05, 2021Aspirant
Closing the app and deleting the data helped. Its now in MBs. However , I was not able to get the app to connect to wifi somehow , so I have to use Anywhere connection in order to see my already set up ORBI devices.
Thanks.
- FURRYe38May 05, 2021Guru - Experienced User
Orbi app working here. Both on iphone and Android. Just updated on Android today.
Might remove the app and re-install it and reconnect.
- maks71May 20, 2021AspirantStorage spiked up to 1.x Gb now. See the screenshot.
How do I troubleshoot this what's causing the space spike- CrimpOnMay 20, 2021Guru - Experienced User
maks71 wrote:
Storage spiked up to 1.x Gb now. See the screenshot.
How do I troubleshoot this what's causing the space spikeI put this down to a poorly written app. (This is, after all, Netgear ,sigh.)
I have the Orbi app on two android devices (1 phone, 1 tablet)
Both have a total storage of under 210MB.
BUT...and this is a BIG BUT, I almost never open the Orbi app. I use the Orbi web interface many times each day, and can go weeks without opening the app.
I'd say, CLEAR CACHE.