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Forum Discussion
Orbi backhall signal dropping to Zero
When I upgraded to the latest firmware the backhall signal started to drop to zero. It was smooth prior to the upgrade. This has to degrade performance. See below. What can be done?
The problem with my setup is that the webcams that connect through the 3 Orbis tell my webcam software they are off line and the screen turns to a rainbow for a few seconds then blink back on. Needless to say that is a real pain.
Hopefully a Netgear tech will see our plight. I'd expect others are having the same issue but just do not know it without good WiFi tracking software.
Hello Desli1
- Orbi FW version when issue occurs? Which previous FW did you not see this issue?
- Client device (Desktop, tablet, smartphones?)
- Number of Orbi devices (1 router + 1 sat, 1+2 etc)
- Tool you used to capture the channel disconnect? (inSSIDer ?)
- When running the test or experiencing the issues, how close are you to Router or Satellite?
Thanks
DarrenM
- Orbi FW version when issue occurs? Which previous FW did you not see this issue? -->> 1.9.1.12
- Client device (Desktop, tablet, smartphones?) -->> Web Cams, Smart Phones & Tablets
- Number of Orbi devices (1 router + 1 sat, 1+2 etc) -->> 1 Router + 2 Sat
- Tool you used to capture the channel disconnect? (inSSIDer ?) -->> Acrylic professional and my cell phones WiFi Overview 360 Pro
- When running the test or experiencing the issues, how close are you to Router or Satellite? -->> 10 feet with cell
I have always had the problem, it was previously reported, was away from the system for 4 months, came back 4/47 upgraded FW and it got worse.
I alsp get this message.
I appreciate your assistance.
Al
