NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DESIi1
May 02, 2017Star
Orbi backhall signal dropping to Zero
When I upgraded to the latest firmware the backhall signal started to drop to zero. It was smooth prior to the upgrade. This has to degrade performance. See below. What can be done?
OrbiMan
May 12, 2017Luminary
Hello everyone. I know there are a bunch of tech people here if you have android perhaps download "wifi Explorer" app and do the ap time course graph and post it on here so Darren can forward it to the team.
GLayton
May 13, 2017Initiate
This corresponds exactly with what I'm experiencing on the RBK50 I bought today, so right out of the box. REALLY disappointed and confused about all of the good reviews as this is not a one-off issue. I would love to say I will wait around for a fix but I bought this to ensure full home coverage for all of my smart home devices. Good luck to those waiting on a fix.
- JMU1998May 16, 2017Luminary
Unfortunately my return period has passed so am at the mercy of Netgear Engineering to release fix in Firmware
- creakyMay 17, 2017Star
Seems I'm having the same issue. Since the last few firmware updates my satellite download speeds dropped from >200 to <100.
- Bing-StrollerMay 17, 2017Luminary
I have just started to experience this issue - but it seems to be self inflicted, if that is possible?
I bought a Cubot Cheetah 2 mobile phone and was having horrendous problems with battery draining, luckily I remembered that it had been mentioned about battery drain in a post on the forum.
I had a quick look and decided to uncheck MU-MIMO (Beamforming was already unchecked)
This morning the battery drain seemed to have sorted itself on the mobile. But I did notice the satellite lights turning on and off.
I have just come back to my computer (hardwired to satellite) and the speed has gone from a solid 200 Mbps to anywhere from 6 Mbps to 110 Mbps !!
I have rechecked MU-MIMO and lo and behold my speed is back to 200 Mbps. Obviously its too soon to see if the battery drain problems will reappear.
So either the MU-MIMO is a possible solution in this case or something else ?
So, I have to decide if I want a good internet speed OR a mobile battery that does not drain at a horrendous rate.