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Forum Discussion
DESIi1
May 02, 2017Star
Orbi backhall signal dropping to Zero
When I upgraded to the latest firmware the backhall signal started to drop to zero. It was smooth prior to the upgrade. This has to degrade performance. See below. What can be done?
st_shaw
Jun 14, 2017Master
I have looked at the backhaul with five scanning applicatons, two MacBook Pros, and both OSX and Windows 10 operating systems. In all cases I saw either no backhaul or intermittent presence of the backhaul in the plotted RSSI vs time. Despite this I have not experienced any WiFi network problems with Orbi.
Today I borrowed an Android device and did scanning with that. Initially I couldn't see the backhaul reliably with the Android either. After several OS updates I am now able to capture solid backhaul plots with three different Android apps: WiFi Analyzer from VREM Software Development, WiFi Analyzer by farproc, and WiFi Analytics from NETGEAR. All these apps show a stable signal for as long as I've monitored. Screenshots for the three apps are here. These are taken with a 2013 Samsung Galaxy Tab 3 running Android 4.4.2 "Kit Kat":
So, a stable Orbi backhaul RSSI plot does exist, but some hardware/client combinations cannot capture it. This is on stock firmware v1.10.1.2.