NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi backhall signal dropping to Zero
When I upgraded to the latest firmware the backhall signal started to drop to zero. It was smooth prior to the upgrade. This has to degrade performance. See below. What can be done?
Good morning peteytesting,
How are we supposed to read the apps correctly? This sounds like my issues but I want to verify.
Can you attest that there is no problem with the backhall?
Thank you
How are we supposed to read the apps correctly? This sounds like my issues but I want to verify.
Can you attest that there is no problem with the backhall?
Thank you
MrMagoo122 I have tested this quite a bit. It's a matter of using one of a very few combinations of: 1) wifi adapter, 2) device driver, 3) operating system, and 4) WiFi scanning app that can effectively "sniff" wifi packets as required to sample the backhaul.
I have confirmed you can use Acrylic WiFi Professional on Windows10 with a Netgear AC6200 v1 (Broadcom chipset) USB adapter and get a reliable graph of the backhaul. But, you must use the Acrylic NDIS driver, put the adapter in Monitor mode, and lock the WiFi adapter on the backhaul channel (157 for me), or at least limit channel scanning to 5GHz channels only.
If you don't use a scanning setup that supports monitor mode and that allows control of the channel-scanning, you will miss some of the backhaul packets because the scanner is busy scanning other channels. Some software will report this as a drop in signal.
My research on backhaul in the past 2-3 weeks indeed suggests that the 'dropouts' observed are an instrumentation issue on the part of the measurement tool(s) and are *not* indicative of actual loss of signal, as verified by a few people now (including myself) doing fire-and-forget UDP during the periods of 'loss'.
Rodney
3 Points to make here:
1. Had the NAS hooked to Orbi router for 18 days, No connection Loss reported by NAS. Moved NAS to SAT, connection loss reported everyday connect to SAT.
2. During these outages the NAS was not accessable. So I am not relying on just a software notification.
3. LogiCircle cam is 6ft (straight in front) of SAT and signal strength drops to 5%. I am not adding cam to this issue. b/c the cam is wireless. BUT I dont understand a WIRED device reporting drops ONLY on the SAT??? Not on the Orbi Router.
Maybe the situation is different. If you would like me to perform something specific, please post the process.
Thanks
