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Forum Discussion
DESIi1
May 02, 2017Star
Orbi backhall signal dropping to Zero
When I upgraded to the latest firmware the backhall signal started to drop to zero. It was smooth prior to the upgrade. This has to degrade performance. See below. What can be done?
MrMagoo122
Jul 03, 2017Initiate
Good morning peteytesting,
How are we supposed to read the apps correctly? This sounds like my issues but I want to verify.
Can you attest that there is no problem with the backhall?
Thank you
How are we supposed to read the apps correctly? This sounds like my issues but I want to verify.
Can you attest that there is no problem with the backhall?
Thank you
st_shaw
Jul 03, 2017Master
MrMagoo122 I have tested this quite a bit. It's a matter of using one of a very few combinations of: 1) wifi adapter, 2) device driver, 3) operating system, and 4) WiFi scanning app that can effectively "sniff" wifi packets as required to sample the backhaul.
I have confirmed you can use Acrylic WiFi Professional on Windows10 with a Netgear AC6200 v1 (Broadcom chipset) USB adapter and get a reliable graph of the backhaul. But, you must use the Acrylic NDIS driver, put the adapter in Monitor mode, and lock the WiFi adapter on the backhaul channel (157 for me), or at least limit channel scanning to 5GHz channels only.
If you don't use a scanning setup that supports monitor mode and that allows control of the channel-scanning, you will miss some of the backhaul packets because the scanner is busy scanning other channels. Some software will report this as a drop in signal.