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Forum Discussion
SKHM28
Oct 18, 2021Aspirant
Orbi behind a FW dropping out
Hi folks. hope someone can shed some light on my issue, i have been running my mesh for a couple of years, but recently experiencing issues with the wifi dropping. i run a ping to 8.8.8.8 an...
SKHM28
Oct 19, 2021Aspirant
Hi
update on my issue.
having checked and confirmed all tvs and sky boxes, and anything else has a static manual ip i have tracked down the problem to one of two devices.
one is a sony tv and the other is a sky mini box.
symtoms are dropping the signal, causing any internet activity. (Teams call etc) to pause for a period of 15-20 seconds.
turningOFF at the power the TV and sky box stopped the drop outs totally over a period of three hours where i was previously having the drops every 15-20 mins.
i have now turned on the tv, and running it connected to orbi for ip connections. So far aftr about an hour, all is good.
next test will be to turn on the sky mini. If the drop outs resume I will run an ethernet cable directly between the main box and the mini (if thats possible) and test again.
it looks like something is going on between the main sky q and the mini.
more later.
- SKHM28Oct 19, 2021Aspirant
Hi all,
in case this is any help to others - i ran the TV for a few hours with no drop outs. Then i switched the sky q mini box on and immediately the drops started again.
so narrowed down now to the sky box.
i will try a software update if there is one, but pretty certain nothing wrong with my wifi setup.
cheers
- FURRYe38Oct 19, 2021Guru - Experienced User
I would contact whom ever supports the Sky box for there help and information regarding there product.