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Orbi BK43 AC2200 intermittent working/not working
I have tried doing as much searching as I could prior to asking, but... wondering if there is any advice or help possible. I have seen quite a few similar questions and resolutions, but I am not te...
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
The satellites do turn pink when the trouble(s) happen, but not router.
Firmware shows v2.7.4.24.
Modem is a Netgear, but I am at work and not able to get actual numbers off it, my apologies. I just searched images and it appears similar (shape/layout) to the CM700.
Cables are/were good quality the few years ago when I installed this set up, I do know Cat6 and they used to do OK.
There are 2 satellites (RBSs, correct?).
Home is smaller, router downstairs with one satellite upstairs maybe 60 feet straight line between those.
Second is in unattached garage, same level as router about 100 feet away, most of the distance outdoors.
Have not tried turning the satellites off, except for on/off-restarting them.
Only have one wired desktop in the home, everything else wireless thru the Orbi. That desktop is hooked right to the modem.
Sorry, not sure what the channel configurations actually are.
I did for the first time see the channel interference page on the Orbi app on my phone, but above me head .
Was not aware of MAC address randomizers until you mention those also.
Will try and see if my Chromebook has anything in it's setting like that.
Appreciate the links, help, and advice.
Hope my replies weren't just meaningless gibberish, and again I know that I am digging into stuff I really am not experienced with.
THANKS very much !!
rschap1 wrote:
The satellites do turn pink when the trouble(s) happen, but not router.
Firmware shows v2.7.4.24.
Modem is a Netgear, but I am at work and not able to get actual numbers off it, my apologies. I just searched images and it appears similar (shape/layout) to the CM700.
Let us know actual when you can.
Cables are/were good quality the few years ago when I installed this set up, I do know Cat6 and they used to do OK.
There are 2 satellites (RBSs, correct?).
Home is smaller
Got a size in Sq Feet for this home?
, router downstairs with one satellite upstairs maybe 60 feet straight line between those.
Second is in unattached garage, same level as router about 100 feet away, most of the distance outdoors.
Distances maybe too far for the RBS. Try the 40-50 feet for the first RBS.
100Feet is too far for the RBS that's in this location.
Have not tried turning the satellites off, except for on/off-restarting them.
Only have one wired desktop in the home, everything else wireless thru the Orbi. That desktop is hooked right to the modem.
Sorry, not sure what the channel configurations actually are.
I did for the first time see the channel interference page on the Orbi app on my phone, but above me head .
Was not aware of MAC address randomizers until you mention those also.
Will try and see if my Chromebook has anything in it's setting like that.
Appreciate the links, help, and advice.
Hope my replies weren't just meaningless gibberish, and again I know that I am digging into stuff I really am not experienced with.
THANKS very much !!
The modem showed CM1000v2.
Home is less than 1000 square foot total.
Up until recently, system worked good with the locations the router and satellites are in...trying to cover a much of my property as possible and thought it was doing well.
Had thoughts of trying to add another satellite years ago, but everything was doing well.
Pink lights are on almost all the time, and only short times when I see everything working now.
Seems to have gotten worse past few days.
I know, nothing like that would help diagnosis, but makes me wonder if part of the router's connection to satellites is giving up/failing now...
Seems like intermittent troubles always the worst to fix... Last weekend when I had thoughts of swapping an old router in just to see if the internet connection/provider/Xfinity was to blame, everything was working great.
Kept me from making the change in order to diagnose.
??? CRAZY ???
rschap1 wrote:
The modem showed CM1000v2.
Simple cable modem with no integrated router to get in the way.
Can you use a web browser and the graphical user interface (GUI)?
How do I log in to my NETGEAR wireless router? | Answer | NETGEAR Support
Once I return home, I imagine that I can do the "GUI" (not that I know what that is or anything, but assume it may be a tool that could help show what my trouble is).
Have a busy few days/weekend coming up, but will try and pot what I see soon.
I did take screen shots on my phone a few days ago looking at the channel interference page of the Orbi app.
I am just getting plagued by "gremlins" currently. Even when linking my Chromebook (that has been fine and fairly quick up until last week) to my phone's hotspot (instead of the wi-fi thru Orbi-which has been unable to connect) it is SLOW, erroring out, and seems like it has just decided to give up. So now I am wondering, what the heck is happening. Issues connected??? Something damage my wi-fi network, virus or something in my Chromebook? Need some time to investigate, and some know how that I don't think I have quite yet.
Appreciating the help and advice here. Hope I am not frustrating anyone too much with what I am providing (or not). Will try to do what I can as soon as I can.
BIG THANKS !!!
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerBe sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What channel configurations are currently set on the router?
Distances maybe too far for the RBS. Try the 40-50 feet for the first RBS.
100Feet is too far for the RBS that's in this location.Has a factory reset and setup from scratch been performed since last FW update?
rschap1 wrote:
The modem showed CM1000v2.
Home is less than 1000 square foot total.
Up until recently, system worked good with the locations the router and satellites are in...trying to cover a much of my property as possible and thought it was doing well.
Had thoughts of trying to add another satellite years ago, but everything was doing well.
Pink lights are on almost all the time, and only short times when I see everything working now.
Seems to have gotten worse past few days.
I know, nothing like that would help diagnosis, but makes me wonder if part of the router's connection to satellites is giving up/failing now...
Seems like intermittent troubles always the worst to fix... Last weekend when I had thoughts of swapping an old router in just to see if the internet connection/provider/Xfinity was to blame, everything was working great.
Kept me from making the change in order to diagnose.
??? CRAZY ???
I'll try to get the info asap.
Will look to see channel configuration too...
I have only repowered on/off.
Don't think that would be same as factory reset.
Could try that I guess.
Thank you.
