Orbi Blocking my IMAP server

I cannot connect to my email provider imap.onebox.com on any device on the wifi or LAN. I can ping it no problem. If i connect directly to cable modem i can retrieve emails on laptop. Same with phone...

CrimpOn

Guru - Experienced User

Mar 08, 2020

Alas, I fear my "Old Guy Tricks" are fading out. Almost all of the new email services, such as Google, use SSL connections and telnet cannot connect.

How about this for a test: Try to connect to any other well-known email services. I can reach these two:

telnet smtp.mail.com 25

telnet smtp.roadrunner.com 25

If you can reach either of these two, that (sort of) points toward OneBox.com as the problem.

If you cannot reach either of these two, I would be tempted to perform a "Factory Reset" and reconfigure and not activate Disney Circle or Bitdefender Armor until after getting email to work. https://www.youtube.com/watch?v=cMw4ePACgc4

RBR20_user

Aspirant

Mar 09, 2020

I cannot get a reply from either server behind my Orbi, I’ll t try the defaulting procedure and give my results

Thanks

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Orbi Blocking my IMAP server