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Forum Discussion
Orbi blocking websites, Frontier Quantum Gateway
I have Frontier internet service via a Quantum Gateway router. I attached an Orbi router and two satelittes and the system worked fine for almost a year until last week. I cannot load most websites. ...
Well depending on what mode you have the ONT in, router or bridged, you'll need to change how the Orbi router works. Its recommended that if you have the ISP ONT in router mode, then use the Orbi in AP mode. You can use the Orbi in router mode, however this needs the ISP modems DMZ/Exposted Host for the IP address the Orbi gets from the ISP ONT. The Wifi on the ONT should be FULLY disabled either way. Orbi in AP mode should be working as traffic pass thru and not be blocking anything in this mode.
If the ISP ONT is fully bridged, then the Orbi can be configured for router mode.
For WiFi:
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
CJGaither wrote:It worked for almost a year with just the wifi turned off on the Frontier FIOS Quantum Gateway (just the name Verizon gave their router). I did learn that FIOS does not use modems. The ONT (Optical Network Terminal) which is in my garage performs the same function as a modem. So not sure how that affects my setup. The Orbis have all begin unplugged for over a week now and I turned on the wifi for both 2.4 and 5 on the Frontier FIOS Quantum Gateway so that I could have internet for my housesitter while I was gone for a week. I'm not sure if I should try again by turning off the wifi on the Frontier FIOS Quantum Gateway, plugging in the main Orbi only and testing, then add the Orbi satellite. For some reason the Orbi was blocking websites from loading, most secure sites.
Thank you for your replies. This is getting way above my knowledge level. I don't know how or if I can change anything on the ONT. There is only a small "Power" light on it. I'm still confused as to why my set up worked fine for 10 months, and now after all the storms in this area the Orbi decided to block only certain (secure) websites, internet to TVs worked fine, smart home stuff worked fine. I wish I could just return the Orbi, getting too complicated. No problem with wifi to Orbi satellite, all was working perfectly until two weeks ago.
So you thinking the RBR wifi is the problem?
If you turn off all wifi on the ONT and RBS, and connect thru the RBR, the wifi is bad?
CJGaither wrote:Thank you for your replies. This is getting way above my knowledge level. I don't know how or if I can change anything on the ONT. There is only a small "Power" light on it. I'm still confused as to why my set up worked fine for 10 months, and now after all the storms in this area the Orbi decided to block only certain (secure) websites, internet to TVs worked fine, smart home stuff worked fine. I wish I could just return the Orbi, getting too complicated. No problem with wifi to Orbi satellite, all was working perfectly until two weeks ago.
The wifi is not the problem. The Orbi blocks some websites (secure) from loading. The TV's worked fine as did the wifi to the smart home units. Once I disconnected the Orbis, turned on the wifi to the Frontier router then all was fine except I dont get good wifi to the upstairs which is why I purchased the Orbi last year. It worked fine for almost a year until two weeks ago. Not sure why it would suddenly begin blocking websites.
I would configure the Orbi for AP mode again. When in AP mode, there would be nothing on the Orbi that would be blocking anything....