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Forum Discussion

CJGaither's avatar
CJGaither
Aspirant
May 24, 2019

Orbi blocking websites, Frontier Quantum Gateway

I have Frontier internet service via a Quantum Gateway router. I attached an Orbi router and two satelittes and the system worked fine for almost a year until last week. I cannot load most websites. ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 31, 2019

So you thinking the RBR wifi is the problem? 

If you turn off all wifi on the ONT and RBS, and connect thru the RBR, the wifi is bad? 

CJGaither wrote:

Thank you for your replies. This is getting way above my knowledge level. I don't know how or if I can change anything on the ONT. There is only a small "Power" light on it. I'm still confused as to why my set up worked fine for 10 months, and now after all the storms in this area the Orbi decided to block only certain (secure) websites, internet to TVs worked fine, smart home stuff worked fine. I wish I could just return the Orbi, getting too complicated. No problem with wifi to Orbi satellite, all was working perfectly until two weeks ago.

 

CJGaither's avatar
CJGaither
Aspirant
Jun 01, 2019

The wifi is not the problem. The Orbi blocks some websites (secure) from loading. The TV's worked fine as did the wifi to the smart home units. Once I disconnected the Orbis, turned on the wifi to the Frontier router then all was fine except I dont get good wifi to the upstairs which is why I purchased the Orbi last year. It worked fine for almost a year until two weeks ago. Not sure why it would suddenly begin blocking websites.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 01, 2019

    I would configure the Orbi for AP mode again. When in AP mode, there would be nothing on the Orbi that would be blocking anything....

    • CJGaither's avatar
      CJGaither
      Aspirant
      Jun 01, 2019

      Thanks for the reply. How do you set AP mode on the Orbi? Before I just turned off the wifi to my Frontier router and turned on the Orbi, no setting required and all worked fine, so I'm lost. I really appreciate the help!

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Jun 01, 2019
        CJGaither wrote:

        Thanks for the reply. How do you set AP mode on the Orbi?

         

         

        There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:

         

        >>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<

         

        The manual says:

         

        ADVANCED>AdvancedSetup>Router/APMode

         

        CJGaither wrote:

        Before I just turned off the wifi to my Frontier router and turned on the Orbi, no setting required and all worked fine...

         

        That's not good enough. The router was still working as a router. You were just lucky that your network sorted itself out. Something has happened since then to confuse it.

         

        In AP mode you should be safe. If doing this disables Orbi features that you rely on, then work out how to put your Frontier device into bridge (modem only) mode.