NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi Blocking Websites
After returning home and having the orbi offline (4 week) we turned everything back on and are having this issue: -some websites, including the Netgear website, are being blocked. Typical error messa...
Hey folks, I was going down that path that someone recommended regarding how to configure my Orbi as a wireless access point (see here: https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point) and when I logged into my Orbi using my iPhone (which was using the Orbi for wifi), I got a message that said (paraphrasing) "the Orbi has reconfigured its router address to avoid conflicts with your cable modem". Once it did that, I tried connecting from a pc to one of the web sites that was asking for my credentials, and I got right through with no prompt! Guessing the latest firmware helps fix this? I'm running FW version 2.2.1.210. Hope this helps!
This would probably be due to your ISP modem already having a router built in and not FW related.
What is the Mfr and model# of the ISP modem your Orbi is connected too?
JerseyJack wrote:
Hey folks, I was going down that path that someone recommended regarding how to configure my Orbi as a wireless access point (see here: https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point) and when I logged into my Orbi using my iPhone (which was using the Orbi for wifi), I got a message that said (paraphrasing) "the Orbi has reconfigured its router address to avoid conflicts with your cable modem". Once it did that, I tried connecting from a pc to one of the web sites that was asking for my credentials, and I got right through with no prompt! Guessing the latest firmware helps fix this? I'm running FW version 2.2.1.210. Hope this helps!
Actiontec MI424WR
Yep, router built in:
https://www.actiontec.com/products/wifi-routers-gateways/fiber/bhr-rev-i/
Reason way AP mode works on the Orbi. Your using the Actiontec as your router instead of the Orbi.
JerseyJack wrote:
Actiontec MI424WR
- Thank you for the help! This fixed it for me! So frustrating, seemed so easy to set up, and my boys loved it, they could play on their iPads wherever in the house, but when we tried to click on links from Facebook, or update an iPhone, it wouldn’t let us. This fix, logging into the Orbilogin site and it manually adjusting the IP address to not conflict with the modem fixed it! Thank you! Hopefully Netgear fixes this in their next update.
The Orib automatically or should automatically change it's IP address to avoid an IP address conflict if you factory reset the Orbi and walked thru the setup wizard.
Also, This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopGood Luck.
Raven36 wrote:
Thank you for the help! This fixed it for me! So frustrating, seemed so easy to set up, and my boys loved it, they could play on their iPads wherever in the house, but when we tried to click on links from Facebook, or update an iPhone, it wouldn’t let us. This fix, logging into the Orbilogin site and it manually adjusting the IP address to not conflict with the modem fixed it! Thank you! Hopefully Netgear fixes this in their next update.
