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Forum Discussion
happyandbob
Oct 04, 2018Aspirant
Orbi blocking work VPN for some computers
Hi, I'm my Orbi appears to be blocking remote networks for some computers but not others.
When I connect to my work VPN via windows integrated VPN client, on older Windows 7 machines, the VPN connects and I can see computers on the remote network (e.g. ping works, RDP works). However no Windows 10 machine can successfully ping or RDP to the same remote server.
I know the computers themselves can connect and ping/RDP when I am not at home -- I've successfully connected to VPN and the remote server using a mifi hotspot. So my windows 7 AND windows 10 machines have no problems accessing the remote servers after connecting to the VPN if I'm on an outside network.
When I am home on my Orbi, only the Windows 7 machine can see the computers on the remote VPN network and none of my Windows 10 machines can see the computers on the remote network.
Is there something on the Orbo that could be preventing remote network traffic from reaching my Windows 10 computers?
Thanks!
9 Replies
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- Blanca_ONETGEAR Employee Retired
Hi happyandbob,
Welcome to NETGEAR Community!
This should not be an issue. Do you have the latest firmware installed on the Orbi system? Kindly update the firmware to 2.2.1.210. If it is already updated, please reflash the firmware.
https://kb.netgear.com/000060274/RBR40-RBS40-Firmware-Version-2-2-1-210
Regards,
Blanca
Community Team- happyandbobAspirant
It is on the latest firmware. I'll try reflashing to see if that fixes the problem. Thanks!
- Blanca_ONETGEAR Employee Retired
Hi happyandbob,
Please keep us posted.
Regards,
Blanca
Community Team