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SJern03's avatar
SJern03
Aspirant
Sep 12, 2019
Solved

Orbi Cable Modem with Point Broadband

We recently moved to an area that provides fiber.  Purchased an Orbi Cable Modem, however cannot seem to get the systems to work together.  I am not a tech person...  I have cable coming from the wiring closet as well as ethernet connection.  I have tried connecting to both with no success.  We are located in Opelika, AL and are using Point Broadband as a provider.  Is there anyone who can direct me on how to successfully set up the CBK40?  

 

In advance, thank you.

 

Steve - sjernigan3@me.com

  • plemans's avatar
    plemans
    Sep 12, 2019

    If you're provider is a fiber provider the cbk40 won't work for you. the cbk40 is for cable internet providers as it has the integrated modem.  

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 12, 2019

    If you're provider is a fiber provider the cbk40 won't work for you. the cbk40 is for cable internet providers as it has the integrated modem.  

      • plemans's avatar
        plemans
        Guru - Experienced User
        Sep 12, 2019

        If your provider is a fiber provider, they can be very specific on what they require or even require using their own. I'd contact them to see what compatible devices they offer or what they list for specific aftermarket compatible devices.