Orbi cannot change password

Let us know if you were able to get the password changed. 

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fede12345 wrote:

Hi,

 

I initially setup my Orbi admin password and it contains an "ñ" character (non ASCII). Now I have downloaded the iOS App and the App does not allow for non ASCII characters in the password (SIC). So I have tried to change the password from the web interface but when I input the old password (containing the non ASCII character) and input twice the new passwords (without non ASCII characters and compliant to the password strength requirements) I get a message sying that my old password is not correct (which it is obviously correct since I used to gain access to the management interface).

 

So I am stuck. I would either want to be able to access the iOS app with my current password, or be able to change my password.

 

The system is running V2.3.5.32

Thanks

 

PS: I have read another post suggesting that such a problem may arrise from pasting the old password into the form, however I have typed it in.

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