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Forum Discussion
Nathanking90
Aug 31, 2019Tutor
Orbi can't connect to internet during setup
I just hooked up and activated the CM1000 and it seems to be working fine. Connecting directly to a PC gives internet, and connecting it to the old router (Google WiFi) also gives internet. However, I...
- Sep 03, 2019
I recieved my new system today and it installed just fine, not a single hiccup. It would seem that the previous router indeed had an issue with the yellow ethernet port or some other issue causing it to not connect to the internet.
Nathanking90
Sep 01, 2019Tutor
Everything is true up through accessing the web client, but I can't access tabs in the web client. When I use the IP the web client comes up fine, I can login just fine, but then it says I need to setup the router. I go through the steps to set it up then says there's no internet connection and setup can't continue.
Here's a screenshot of exactly what's going on. This happens in the client or the app.
Here's a screenshot of exactly what's going on. This happens in the client or the app.
CrimpOn
Sep 01, 2019Guru - Experienced User
Do you have another ethernet cable? Since (I believe) this a replacement Orbi router, surely the WAN (yellow) ethernet port is intact.