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Solved
Orbi can't connect to internet during setup
I just hooked up and activated the CM1000 and it seems to be working fine. Connecting directly to a PC gives internet, and connecting it to the old router (Google WiFi) also gives internet. However, I...
I recieved my new system today and it installed just fine, not a single hiccup. It would seem that the previous router indeed had an issue with the yellow ethernet port or some other issue causing it to not connect to the internet.
I went through a lot of paperclips getting my Orbi through a couple of firmware upgrade cycles. As michaelkenward says, sometimes even a new Orbi has a problem that can only be fixed by sticking something into the tiny "Reset" hole next to the power plug. Actually, since it has not been set up yet, there is "nothing to lose."
Hold the paperclip in until the power LED turns amber and then begins to flash amber.
I was able to get a hold of a tech at Netgear, and after going back and forth for 30 minutes, factory resetting the router twice, verifying that I indeed have working internet, and manually entering settings during setup, we determined the yellow "internet" port is most likely busted. I bought the system on Amazon so I've went ahead and ordered a replacement.
I was on the forums on my phone, so it was easiest to just snap a pic on my phone real fast and upload it, lol.
I was on the forums on my phone, so it was easiest to just snap a pic on my phone real fast and upload it, lol.
I recieved my new system today and it installed just fine, not a single hiccup. It would seem that the previous router indeed had an issue with the yellow ethernet port or some other issue causing it to not connect to the internet.