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Forum Discussion
snowmantruckee
Feb 27, 2017Aspirant
ORBI can't log in and mac address is different
This just recently started: I have a ARRIS modem/router from my internet provider. IP address is 192.168.0.1. The wi-fi is disabled. In the list of connected devices on my ARRIS is my Orbi showing 1...
DarrenM
Mar 01, 2017Sr. NETGEAR Moderator
Hello snowmantruckee
Have you looked if there is any type of bridge settings or modem only in the ARRIS modem so it does not have a conflict with routing with the orbi.
DarrenM
snowmantruckee
Mar 01, 2017Aspirant
Darren,
The wi-fi setting for Arris has been turned off (for some time actually). To add to my confusion I can log into the Orbi from my cell phone with no problem, but not from my computer. (I used to be able to without difficulty)