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Forum Discussion
siuengr
May 01, 2020Tutor
Orbi can't login to CBS
I cannot login to CBS all access through the Orbi. I have tried https://community.netgear.com/t5/Orbi/Orbi-Blocking-Websites-Solved/td-p/1677125 Tried using a different DNS server, no luck ...
siuengr
May 01, 2020Tutor
CrimpOn wrote:Would also help to know:
- Specifically what modem (brand & model) the Orbi is connected to, and
- If Orbi is in "router" (the default) or Access Point (AP) mode.
Thanks
I use CHarter Spectrum. I don't know that modem it is.
The Orbi is in the default router mode.
CrimpOn
May 01, 2020Guru - Experienced User
Thanks for the information. I also use Spectrum. would you happen to know the firmware release on the Orbi?
On the Orbi web interface, it is in the upper right corner.
- siuengrMay 01, 2020Tutor
Router Firmware Version
V2.3.5.30I just set this router up two days ago and started having this problem.
- CrimpOnMay 01, 2020Guru - Experienced User
siuengr wrote:I just set this router up two days ago and started having this problem.
One easy thing to check is the DNS servers. On the PC, do you know how to go into the Control Panel, select the networking device, and change the "Properties" for the IPv4 settings to "Use these DNS Servers"? You can pick one of the public ones, such as 1.1.1.1 or 8.8.8.8.
If you have not spent a lot of time customizing the Orbi, and the Charter/Spectrum device is not "only a modem", you could try to switch the Orbi into Access Point mode. This is on the Orbi web interface (http://orbilogin.net). Click on the Advanced Tab, Advanced Settings, Router/AP Mode.
The easy way to tell is if the Charter/Spectrum device has only one ethernet jack on the back. That makes it "only a modem" and the Orbi must be configured as a router. If there are four or more jacks, it is almost certainly a modem/router.
Google searche turns up LOTS of complaints within the past week about Roku and CBS All Access. I did not see any (yet) about Charter/Spectrum and CBS.
- siuengrMay 02, 2020Tutor
I did try both 1.1.1.1 and 8.8.8.8, and it didn't make any difference.
The Charter modem only has a single ethernet port.
I don't think it is a Charter issue with CBS. If I use my old router, I don't have this problem.
CrimpOn wrote:
siuengr wrote:I just set this router up two days ago and started having this problem.
One easy thing to check is the DNS servers. On the PC, do you know how to go into the Control Panel, select the networking device, and change the "Properties" for the IPv4 settings to "Use these DNS Servers"? You can pick one of the public ones, such as 1.1.1.1 or 8.8.8.8.
If you have not spent a lot of time customizing the Orbi, and the Charter/Spectrum device is not "only a modem", you could try to switch the Orbi into Access Point mode. This is on the Orbi web interface (http://orbilogin.net). Click on the Advanced Tab, Advanced Settings, Router/AP Mode.
The easy way to tell is if the Charter/Spectrum device has only one ethernet jack on the back. That makes it "only a modem" and the Orbi must be configured as a router. If there are four or more jacks, it is almost certainly a modem/router.
Google searche turns up LOTS of complaints within the past week about Roku and CBS All Access. I did not see any (yet) about Charter/Spectrum and CBS.