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Forum Discussion
siuengr
May 01, 2020Tutor
Orbi can't login to CBS
I cannot login to CBS all access through the Orbi. I have tried https://community.netgear.com/t5/Orbi/Orbi-Blocking-Websites-Solved/td-p/1677125 Tried using a different DNS server, no luck ...
siuengr
May 02, 2020Tutor
I did try both 1.1.1.1 and 8.8.8.8, and it didn't make any difference.
The Charter modem only has a single ethernet port.
I don't think it is a Charter issue with CBS. If I use my old router, I don't have this problem.
CrimpOn wrote:
siuengr wrote:I just set this router up two days ago and started having this problem.
One easy thing to check is the DNS servers. On the PC, do you know how to go into the Control Panel, select the networking device, and change the "Properties" for the IPv4 settings to "Use these DNS Servers"? You can pick one of the public ones, such as 1.1.1.1 or 8.8.8.8.
If you have not spent a lot of time customizing the Orbi, and the Charter/Spectrum device is not "only a modem", you could try to switch the Orbi into Access Point mode. This is on the Orbi web interface (http://orbilogin.net). Click on the Advanced Tab, Advanced Settings, Router/AP Mode.
The easy way to tell is if the Charter/Spectrum device has only one ethernet jack on the back. That makes it "only a modem" and the Orbi must be configured as a router. If there are four or more jacks, it is almost certainly a modem/router.
Google searche turns up LOTS of complaints within the past week about Roku and CBS All Access. I did not see any (yet) about Charter/Spectrum and CBS.
siuengr
May 02, 2020Tutor
Just an update. I switched to AP Mode, and used my Asus router, and I can log in fine. I disable the wireless on my ASUS router, so I only have the Orbi wireless enable, and I can log into the site. This is not how I want to use the system. I bought the Orbi for a reason, and it seems a waste not to be able to use all of the features.