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gabier1's avatar
gabier1
Aspirant
Jan 04, 2019
Solved

ORBI: Can't see the connected devices in AP mode.

Hello,

I have devices wired directly to the Internet provider's box (Orange LiveBox) and others connected wireless to  the Orbi system. I needed to have all these devices on the same network, and my smartphone too, because I need to control both kind of devices with my smartphone.

In order to achieve this unique network, I reinstalled the ORBI system in AP Mode.

In this mode, the Orbi system is supposed to be transparent and the connexion of the devices should be directly to the Livebox Router.

But it does not seem to work in such a way. The devices connected to the WIFI network are not listed as connected devices in the Livebox router. In fact they are not seen at all.

They should be seen with an ip address 192.168.1.110 and following (fixed ip I have reserved for them in the Livebox) or between 192.168.1.10 et 192.168.1.100 (DHCP range of the LiveBox).

If I ask to my smartphone or to the wireless devices their ip address, they all confirm that they are connected to the ORBI Wifi network and they give me an address 10.0.0.xx.

I am quite lost ...

:) gabier

 

 

  • No you don't have to factory reset, you can go in and log in to the Orbi routers web page and navigate to Advanced Tab/Advanced Settings/Router and AP mode. 


    gabier1 wrote:
    Thank you for reply
     

    The manufacturer is SERCOMM (a Taiwan based company) and the router's model is Livebox 4. It was designed for the french ISP Orange.

    I understand you advise to reinstall the AP Mode of the Orbi system.

    In order to do this I have to reset the ORBI to the manufactury defaults (in order to reaccess the interface) and then apply the manual to switch to AP Mode. Unless you know a more simple way to achieve the re-installation.

    :) gabier


     

8 Replies

    • gabier1's avatar
      gabier1
      Aspirant
      Thank you for reply
       

      The manufacturer is SERCOMM (a Taiwan based company) and the router's model is Livebox 4. It was designed for the french ISP Orange.

      I understand you advise to reinstall the AP Mode of the Orbi system.

      In order to do this I have to reset the ORBI to the manufactury defaults (in order to reaccess the interface) and then apply the manual to switch to AP Mode. Unless you know a more simple way to achieve the re-installation.

      :) gabier

      • FURRYe38's avatar
        FURRYe38
        Guru

        No you don't have to factory reset, you can go in and log in to the Orbi routers web page and navigate to Advanced Tab/Advanced Settings/Router and AP mode. 


        gabier1 wrote:
        Thank you for reply
         

        The manufacturer is SERCOMM (a Taiwan based company) and the router's model is Livebox 4. It was designed for the french ISP Orange.

        I understand you advise to reinstall the AP Mode of the Orbi system.

        In order to do this I have to reset the ORBI to the manufactury defaults (in order to reaccess the interface) and then apply the manual to switch to AP Mode. Unless you know a more simple way to achieve the re-installation.

        :) gabier


         


  • gabier1 wrote:

    ........ The devices connected to the WIFI network are not listed as connected devices in the Livebox router. In fact they are not seen at all.

     

    .........

    Routers are not supposed to show devices that are connected to the router (wired or wireless) though an AP. Nothing wrong with this.

    You should though be able to see the devices under "Attached Devices" in Orbi.

    • gabier1's avatar
      gabier1
      Aspirant

      My router does list connected devices. If it gives an ip address to a device (fixed or DHCP) it lists it in the nertwork list or in the advanced settings.

      Of course this is true in the AP Mode. If the orbi is in router mode, then I have to view the connected devices in the ORBI interface and only there.

       

      :) gabier

      • FURRYe38's avatar
        FURRYe38
        Guru

        The main host router should and will list connected devices on this client table. The Orbi in AP mode is just passing thru data and device information to the router is all. Even thought the system is wired, this is how it will work. You'll be fine.