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rxrush's avatar
rxrush
Tutor
Dec 04, 2023
Solved

Orbi cbk40 issues

I cannot access orbilogin.com or connect to router on orbi app or 192.168.1.1 The modem and the connected satellites are working fine. Is there anything I can do besides a factory reset. Any help wou...
  • rxrush's avatar
    rxrush
    Dec 06, 2023
    I was able to fix it by completely turning everything from the modem (cbr40) and satellite(rbs20) off for 10 minutes and then restarting just the modem. I was able to enter the modem/router settings of the cbr40. All is well.
michaelkenward's avatar
michaelkenward
Guru
Dec 05, 2023
rxrush wrote:
I cannot access orbilogin.com or connect to router on orbi app or 192.168.1.1

What happens when you try? Any error messages?

 

The modem and the connected satellites are working fine.

What is that modem?

 

 

rxrush's avatar
rxrush
Tutor
Dec 06, 2023
I was able to fix it by completely turning everything from the modem (cbr40) and satellite(rbs20) off for 10 minutes and then restarting just the modem. I was able to enter the modem/router settings of the cbr40. All is well.