NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi CBK40 username password reset help needed from Netgear mod
Unit will not reset to factory settings via reset button. Attempted firmware update via TFTP but it would not load. Previous owner passed away so could not access/change network username and password...
What happens if you disconnect the coax from the back of the CBR40, then press the reset button in back for 15 seconds, leaving your wired PC connected to the CBR40. You don't need internet access to access the setup wizard. Your PC should get a 192.168.1.something address and then you should be able to access the CBR40s web page at 192.168.1.1...
Hi blayz1
Welcome to NETGEAR Community!
Please describe LED status.
How did you reset the device? Press and hold the reset button of the router until the power led starts blinking orange. You should notice a click by pressing the reset button.
Regards,
Blanca
Community Team
Hi Blanca, yes attempted to reset multiple times. It goes from amber to green to purple then just goes into an endless white blinking loop. When I power off then power back on it works but has not reset to factory defaults. Thanks for your help.