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Forum Discussion
Orbi CBR40 Frequent Dropouts, T3/T4 errors
I have a netgear cable orbi that I've been running for almost a year now. Originally when I purchased it, I was having intermittent internet dropouts. My ISP (Spectrum) was able to resolve the issue ...
Have the ISP check the signal and line quality UP to the modem. Errors are cause by bad signal on the line or the ISP service line is not correctly being maintained.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Thank you for the info. I did have the ISP do that this past Tuesday 9/28. However as per the tech, there is nothing they can do unless they catch the issue happening live. He tested all the connection points with no faults found. Cable is all ISP installed from box on house to the router