NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
wiscogusty
Oct 02, 2020Aspirant
Orbi CBR40 Frequent Dropouts, T3/T4 errors
I have a netgear cable orbi that I've been running for almost a year now. Originally when I purchased it, I was having intermittent internet dropouts. My ISP (Spectrum) was able to resolve the issue ...
vkdelta
Oct 04, 2020NETGEAR Employee Retired
any support from NTGR or setting will not help you for this.
This looks like purely RF line issue from the ISP.
when you errors such as "B-INIT-RNG Failure - Retries exceeded" that means one of the usptream channels is completely disconnected or has a noise in it.
you can try replacing cables/different outers/remove splitters before ISP arrives but most likely this will be ISP issue.