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Forum Discussion
ylebron
Jun 06, 2019Aspirant
Orbi CBR40 Interrupted connections all day long
I have the orbi CBR40 and satellite at home and it has stopped working correctly in the past few months. The firmware is up to date (2.3.0.10) and I have not made any changes to it. My Internet provid...
plemans
Jun 06, 2019Guru - Experienced User
1. Try a factory reset and re-setup the device.
2. If you've had it under a year, open a support ticket with netgear. Go to the top at mynetgear and register and account and then device. From here you can open a support ticket to get it replaced if comcast is saying its overheating.
3. What do you connections look like? What I mean by that is if you pull up your connects page for the modem configuration, what are you signal strengths? do a page snip of these and post a link.
4. Modem logs help. Posting those help as well.