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Forum Discussion
dbriankessler
Nov 25, 2020Tutor
Orbi, Circle, and Powerline 2000 help needed
I have the Orbi RBR20 with three RBW30's attached throughout the house. We use Circle to limit the kids time on the devices. The internet connection wasn't good enough for gaming though, so I bought ...
CrimpOn
Nov 25, 2020Guru - Experienced User
FURRYe38is correct that Disney Circle is not something that most of us who participate in this forum have much experience with. (In my case, I have never activated Circle.)
One place to start might be how Circle identifies each user device. by IP address? by MAC address? by some file that is put on the user device? (see how little I know?) Maybe the Powerline 2000 has changed the way these devices appear on the network. (I know, for example, that the Netgear EX3700 Extender creates fake MAC addresses for devices when the connect. Messed up my device IP assignment table completly until I found those new MAC addresses.)
It should not be too hard to connect one of these devices directly to the Orbi, open Attached Devices and see how it is described. Then, connect it to the Powerline and see if anything has changed.
dbriankessler
Nov 25, 2020Tutor
Thanks for the suggestion, however, it makes no difference how they are connected into the system (unless it's completely wifi), these two devices don't even show up in the list of devices on Circle. Circle uses the MAC address of the device. It's almost like the Powerline device completelt masks the visibility.
- FURRYe38Nov 25, 2020Guru - Experienced User
I would remove the power line devices to check to see if the other devices then show up in Circle, if they do, then the issue is with the powerline devices. Someting to discuss with the Mfr of the PL devices.
dbriankessler wrote:Thanks for the suggestion, however, it makes no difference how they are connected into the system (unless it's completely wifi), these two devices don't even show up in the list of devices on Circle. Circle uses the MAC address of the device. It's almost like the Powerline device completelt masks the visibility.
- dbriankesslerNov 26, 2020TutorThe Powerline 2000 device is a Netgear product.
- FURRYe38Nov 26, 2020Guru - Experienced User
Also post about this over in the Power Line forum.
dbriankessler wrote:
The Powerline 2000 device is a Netgear product.