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Forum Discussion

nyybball2's avatar
nyybball2
Aspirant
Dec 13, 2019

Orbi connected to verizon fios stopped connecting to internet

I have had my orbi for a year and suddenly the other day it stopped connecting to the internet.  And hard to connect to my verizon fios modem/router now.  Has the magenta ring but the satellites turn...
nyybball2's avatar
nyybball2
Aspirant
Dec 13, 2019

its an 8yr old actiontech verizon fios modem and firmwear have no idea and don't even know where to find that out

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 13, 2019

There a model # on a sticker on the modem? 

 

FW version for Orbi can be found with a web brower and navigate to orbilogin.com or 192.168.1.1.