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Forum Discussion
ereina
Jan 05, 2020Tutor
Orbi connected to wifi but not connected to internet
Hello, I have a Orbi RBK22-100NAS. It has a router and one satelite. The Orbi Router has the settings of Version RBR20, Firmware Version V2.3.5.26, Type = DHCP. I have a AT&T Modem/Router...
- Jan 05, 2020
This is done on the Orbi web interface (not the "app). On the Advanced Tab, Advanced Settings, Router/AP Mode. The router will then reboot. Every device will get IP addresses from the ATT router.
plemans
Jan 05, 2020Guru - Experienced User
The att device is a combo modem/router device. Which is what's causing your issues more than likely.
Shutting off the wifi doesn't place the Arris in passthrough mode. It still leaves the routing functions enabled.
ATT is also horrible at allowing their devices to function properly in passthrough/modem only mode. many with att find the easiest and best functioning route is to place the orbi in AP (access point) mode. Its sad as this disables some functions of the router.
- CrimpOnJan 05, 2020Guru - Experienced User
This is done on the Orbi web interface (not the "app). On the Advanced Tab, Advanced Settings, Router/AP Mode. The router will then reboot. Every device will get IP addresses from the ATT router.
- ereinaJan 06, 2020Tutor
Thanks so much. I will try it as soon as I get home and update!
- ereinaJan 07, 2020TutorIt worked! Thanks so much for the quick response!
- plemansJan 07, 2020Guru - Experienced UserGlad to hear you got it working properly! If you mark it as solved, it helps the next person with this issue.