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Forum Discussion
Orbi Connection Drops
Hi all!
So I have had my RBR50 for about 3 months and for some reason, it will drop it's internet connection about once a week and I have to do a full restart of the router and my modem. Here a...
ORBI RB50
ORBI RBS50
XFINITY TECHNICOLOR GATEWAY
1GB SERVICE
I've recently began having a somewhat similar issue. WiFi has progressively gotten slower over the course of the two months I've owned this thing and now seems to be a daily occurrence with the red\magenta ring of death .
Initially with 1GB service I was getting 750MBps through the orbi ( not bad )..Then I noticed some buffering on Netflix etc. And speed test would show 5 +|-Mbps a few feet from router or satellite on multiple devices. A reboot eventually got the speed back up to 400-500 Mbps but it will not get back up to 750 I had initially throughout my house ( not a deal breaker but not ideal)
Now every day I have the red \ purple light on my RB50 and satellite for no reason ,check connection and the app shows everything is ok and connected ,internet is painfully slow numerous times a day now.
There has been no changes to my system or location and I had a new line installed from the Comcast box to my house in November a few weeks before the orbi came in.
It could possibly be my Xfinity Technicolor gateway ( also new withing 3 months )and now I finally have the time to try to troubleshoot it. Found this post and am grateful for the post above so I can give it a shot as well. I thought I was going to be all ok since it was running so well without any issues but the reviews of these seemingly commonplace issues finally caught up with us as well
Good luck to the OP.
ORBI RBS50
XFINITY TECHNICOLOR GATEWAY
1GB SERVICE
I've recently began having a somewhat similar issue. WiFi has progressively gotten slower over the course of the two months I've owned this thing and now seems to be a daily occurrence with the red\magenta ring of death .
Initially with 1GB service I was getting 750MBps through the orbi ( not bad )..Then I noticed some buffering on Netflix etc. And speed test would show 5 +|-Mbps a few feet from router or satellite on multiple devices. A reboot eventually got the speed back up to 400-500 Mbps but it will not get back up to 750 I had initially throughout my house ( not a deal breaker but not ideal)
Now every day I have the red \ purple light on my RB50 and satellite for no reason ,check connection and the app shows everything is ok and connected ,internet is painfully slow numerous times a day now.
There has been no changes to my system or location and I had a new line installed from the Comcast box to my house in November a few weeks before the orbi came in.
It could possibly be my Xfinity Technicolor gateway ( also new withing 3 months )and now I finally have the time to try to troubleshoot it. Found this post and am grateful for the post above so I can give it a shot as well. I thought I was going to be all ok since it was running so well without any issues but the reviews of these seemingly commonplace issues finally caught up with us as well
Good luck to the OP.
If you have a ISP Modem with a built in router, try the following;
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Dapg8gt wrote:
ORBI RB50
ORBI RBS50
XFINITY TECHNICOLOR GATEWAY
1GB SERVICE
I've recently began having a somewhat similar issue. WiFi has progressively gotten slower over the course of the two months I've owned this thing and now seems to be a daily occurrence with the red\magenta ring of death .
Initially with 1GB service I was getting 750MBps through the orbi ( not bad )..Then I noticed some buffering on Netflix etc. And speed test would show 5 +|-Mbps a few feet from router or satellite on multiple devices. A reboot eventually got the speed back up to 400-500 Mbps but it will not get back up to 750 I had initially throughout my house ( not a deal breaker but not ideal)
Now every day I have the red \ purple light on my RB50 and satellite for no reason ,check connection and the app shows everything is ok and connected ,internet is painfully slow numerous times a day now.
There has been no changes to my system or location and I had a new line installed from the Comcast box to my house in November a few weeks before the orbi came in.
It could possibly be my Xfinity Technicolor gateway ( also new withing 3 months )and now I finally have the time to try to troubleshoot it. Found this post and am grateful for the post above so I can give it a shot as well. I thought I was going to be all ok since it was running so well without any issues but the reviews of these seemingly commonplace issues finally caught up with us as well
Good luck to the OP.