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Forum Discussion
CB01
Aug 20, 2019Tutor
Orbi connection inconsistent speed
I have 3 Orbi RBR50 setup in my house. I am seeing issues with anyone connected to the satellite units seeing inconsistent speeds. So I plugged a laptop into the main unit and one into the first sa...
FURRYe38
Aug 20, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
- CB01Aug 20, 2019Tutor
Home is around 3800 sq ft on two floors. I have the main unit RBR50 and RBS50 that I was testing both on the main floor. I would say they are 50ft plus between them. Is 30ft the min or max suggested distance between? The 3rd unit is an RBS50 is upstairs and is located between the other two. The network map on the app shows both RBS connecting to the RBR50. I will try putting them all on the same floor and see if that helps.
2.4GHz is set to Auto
5GHz is set to 48
2 Neighbors have WiFi, but my signal strength is much higher.
Beamforming and MIMO are both enabled already.
I will check other settings are as mentioned after I try moving the units around.
There are new units. Initial configuration pulled down this firmware version. No reset was done afterwards. Should it be?
- CB01Aug 20, 2019Tutor
Didn't mention it, but I am using Spectrum as service provider. But I am seeing issues with pinging two units that are hardwired into Orbi boxes.
Spectrum Cable Modem is Hitron E31N2v1. It does not have WiFi enabled.
- FURRYe38Aug 20, 2019Guru - Experienced User
Is Daisy Chain enabled? I would disable Daisy Chain and test.
The 3rd RBS can be in the middle, however this closes the minimum recommended distance between the RBR and RBS at 30 feet to start with. You might turn OFF 1 off the RBS and test speeds.
Make sure the channels the Orbi is using on both freqencies are different and far appart from the neighbors wifi channels there using. Try setting manual channel 1, 6 or 11 on 2.4Ghz
Also what wifi devices are you using to test with?