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ORBI Connection to Xfinity keeps dropping
Hi Everyone, I have had numerous and very frustrating issues over the past few weeks with connectivity between my Netgear Orbi and Xfinity Router. Connection between my Orbi Router and my Xfinity...
Be sure the wifi signals on the modem are disabled if your using the Orbi system.
Please mark your thread as solved so others will know.
Enjoy.
BRC1971 wrote:Thank you to everyone for your input.
Xfinity came out last night and provided me with a brand new XB-7 (replaced the existing XB-7 that I had) and that seemed to do the trick.
It surprises me that simply installing a new modem would have solved the problem, but I guess these devices do have glitches and do go bad...so far so good though.
Thanks again!
What happens if you disable wifi on the ISP router? Having both wifi signals online maybe causing problems and interferences with Orbi wifi. You really only need 1 wifi signal.
Whats the distanced between the modem and RBR?
Be sure to set a IP address reservation for the RBR in AP mode on the ISP router. .
Any Wifi Neighbors near by? If so, how many?
Thank you for the response.
What happens if you disable wifi on the ISP router? Having both wifi signals online maybe causing problems and interferences with Orbi wifi. You really only need 1 wifi signal.
I have tried this and this has not improved the situation.
Whats the distanced between the modem and RBR? They are right next to each other
Be sure to set a IP address reservation for the RBR in AP mode on the ISP router. .
OK so just assign an IP Address when I log into the Xfinity Modem?
Any Wifi Neighbors near by? If so, how many? No there are not...It is never recommended to place an Xfinity Modem/Router next to another router unless the Xfinity Modem/Router is in bridge mode.
This is because what isn't said is that depending on the services you are receiving from Comcast there are actually 6-10 SSIDs being broadcast from an Xfinity Router
1 - Your Private 2.4 LAN
2 - Your Private 5.0 LAN
3 - 2.4 open public hotspot
4 - 5.0 public hotspot
5 - 2.4 secure public hotspot
6 - 5.0 secure public hotspot
7 - 2.4 Xfinity Home Security if you subscribe
8 - 5.0 Xfinity Home Security if you subscribe
I only noticed this one time when running a WiFi sniffer in my house.Thank you!
I don't have any other place to put it unfortunately...
