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Forum Discussion
gearnetxam
Sep 13, 2018Tutor
orbi constantly dropping internet
I consistently for the last many months had outages of my internet connection on the orbi network - in past it happened once or twice a week for a few minutes. enough to be annoying but not enough to...
gearnetxam
Sep 17, 2018Tutor
No interruptions/interferences - I live in a stadalonehouse.
The lan cable I guess coudo be culprit but so far the same cable worked fine for testing network access for other devices plus it seem to work just fine after a factory reset. Thus I still see most evidence pointing to some bug in orbi when looking at the many other reports of sudden lost internet.
Christian_R
Sep 18, 2018NETGEAR Employee Retired
Hello edliu97,
If your products are new and your issue persists, I would suggest contacting support.
https://www.netgear.com/support/
~Christian