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Forum Discussion
Severt
Dec 14, 2018Tutor
Orbi continually causes Win 10 PC WiFi media disconnect
I installed an ORBI RBR50 router with two satellites connected with wired backhaul this week. Updated the firmware on the router and both satellites. Since changing over to the ORBI, my wireless co...
misterTTT
Apr 20, 2019Aspirant
Hello,
I am experiencing the same issues with a new Microsoft Surface 2 laptop (Marvell AVASTAR Wireless-AC Network Controller) with latest drivers with RBR40 Orbi router (Latest: Router Firmware Version V2.3.1.48) and RBW30 satellite (latest).
The laptop and router are placed in the living room, the satellite in the hallway. Even though there is a kitchen and walls in between living room and hallway, I see that the laptop sometimes connects to the satellite and loses connection a few minutes afterwards. When it is connected to the router, it also switches between 2.4 and 5 Ghz band.
It looks like moving closer to the router or satellite would lower the effect of the issue.
Fast roaming is deactivated.
A thing I found strange was that the laptop was not recognized as a Windows PC, device model shows "---" and device type first showed "Network device".
Does anybody have an idea?
Kind regards,
T
misterTTT
Apr 21, 2019Aspirant
Edit: the correct name of the laptop is Microsoft Surface Laptop 2 (Marvell AVASTAR Wireless-AC Network Controller)