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Orbi continually causes Win 10 PC WiFi media disconnect
I installed an ORBI RBR50 router with two satellites connected with wired backhaul this week. Updated the firmware on the router and both satellites. Since changing over to the ORBI, my wireless co...
Hello,
I am experiencing the same issues with a new Microsoft Surface 2 laptop (Marvell AVASTAR Wireless-AC Network Controller) with latest drivers with RBR40 Orbi router (Latest: Router Firmware Version V2.3.1.48) and RBW30 satellite (latest).
The laptop and router are placed in the living room, the satellite in the hallway. Even though there is a kitchen and walls in between living room and hallway, I see that the laptop sometimes connects to the satellite and loses connection a few minutes afterwards. When it is connected to the router, it also switches between 2.4 and 5 Ghz band.
It looks like moving closer to the router or satellite would lower the effect of the issue.
Fast roaming is deactivated.
A thing I found strange was that the laptop was not recognized as a Windows PC, device model shows "---" and device type first showed "Network device".
Does anybody have an idea?
Kind regards,
T
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Ensure the drivers for your wireless AC adapter are up to date as well...
misterTTT wrote:
Hello,
I am experiencing the same issues with a new Microsoft Surface 2 laptop (Marvell AVASTAR Wireless-AC Network Controller) with latest drivers with RBR40 Orbi router (Latest: Router Firmware Version V2.3.1.48) and RBW30 satellite (latest).
The laptop and router are placed in the living room, the satellite in the hallway. Even though there is a kitchen and walls in between living room and hallway, I see that the laptop sometimes connects to the satellite and loses connection a few minutes afterwards. When it is connected to the router, it also switches between 2.4 and 5 Ghz band.
It looks like moving closer to the router or satellite would lower the effect of the issue.
Fast roaming is deactivated.
A thing I found strange was that the laptop was not recognized as a Windows PC, device model shows "---" and device type first showed "Network device".
Does anybody have an idea?
Kind regards,
T