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Forum Discussion
dontcare
Feb 09, 2019Tutor
Orbi Country Code
Apple release an update to MacOS today (v10.14.3)
Since updating, my iMac will connect to the WiFi through the Orbi and give me access to my home network so I can access all the NAS's. However...
FURRYe38
Feb 09, 2019Guru - Experienced User
If your MAC had been working before the OSX update to 10.14.x, then APPLE needs to sort it out. Not NG. You'll need to contact them about OSX 10.14.x problems.
dontcare wrote:
So if it's a known issue, why doesn't someone take ownership of the problem and sort it? Simply passing the buck or blaming someone else is tantamount to being as negligant as the other party. If a problem is known, SORT IT OUT.
dontcare
Feb 09, 2019Tutor
So NetGear doesn’t need to sort out what has been called “A well known problem”. Why am I not surprised. As I said. Someone needs to take ownership of this rather than just passing the buck again. It’s too easy saying that someone else needs to sort this out. If it’s a “Well known problem” then BOTH sides are at fault, and I find the last answer completely typical. It’s “Not my problem”. How about trying to solve it?
- FURRYe38Feb 09, 2019Guru - Experienced User
Again, if APPLE made the change to THERE OSX software, then they need to take ownership. Stop placing blame where it doesn't belong. Go talk to apple and explain the issue to them. Since it WAS working before the update, now it's not after, then APPLE needs to address and "solve" this.
Good Luck.
dontcare wrote:
So NetGear doesn’t need to sort out what has been called “A well known problem”. Why am I not surprised. As I said. Someone needs to take ownership of this rather than just passing the buck again. It’s too easy saying that someone else needs to sort this out. If it’s a “Well known problem” then BOTH sides are at fault, and I find the last answer completely typical. It’s “Not my problem”. How about trying to solve it?- dontcareFeb 09, 2019TutorThanks. You’ve just proved my point. I have never found the community to be if any help. And I won’t be buying anything NetGear ever again. Shame as they used to be really good, but with terrible support and lack of care, I’ll go somewhere else. You can reply all you want to this. Like my handle, I don’t care, and in that it’s referring to how I feel about NetGear. What a terrible, terrible company.
- FURRYe38Feb 09, 2019Guru - Experienced User
Why you "don'tcare" can "don't understand". Please talk to Apple about your issues. This is not a community forum issue or NG problem. Talk to Apple. Can't to that hard to understand this. If the problem was introduced by Apple. Talk to them. It's really easy to do. If your that bothered by this then feel free to contact NG support. Maybe they can change something on the Orbi for you. It's nothing we can help out here with in the forums. This needs to be handled by Apple Tech first and foremost.
Good Luck.