Orbi Country Code

I would open up a support ticket here and contact NG support about it:

https://www.netgear.com/mynetgear/registration/login.aspx

Good Luck.

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doublebars wrote:

I too have an Orbi tha claims to be in Germany whilst actually located in the UK (broadcasts country code DE, should be GB) 

 

The reason this is a problem is clearly explained in this article:  http://www.mikealbano.com/2014/03/80211d-why-you-care.html

 

The reason I discovered this was I found that in one small corner of my property devices tend to disconnect from my wifi, and have problems reconnecting.  It turns out that this area is close to my neighbour's wifi router,  which here at least has a stronger signal than my Orbi.  I as alerted to the nature of the problem by Apple Wireless Diagnostics, and I have confirmed it by running Wifi Explorer.

 

The big problem was how to get Netgear to take any notice of this.  I have finally managed, though not without spending  a total of something over 7 hours on the phone (most of it on hold!)  to Netgear Support, explaining the problem over and over again, and being promised that somebody would call me back.  Despite a dozen or so promises to call me back, nobody ever did:  Netgear's Support department must be the worst, most inefficient, and most calculated-to-annoy-the-customer support department I have ever had the misfortune to encounter - but it has, finally, agreed to replace my unit.  A replacement has been ordered, and an RMA issued!

 

The thing to take away from this is that the problem described is a NETGEAR problem, and NOT, whatever the Apple haters might tell you (as they have done in this thread!) that it is an APPLE problem!

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