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Forum Discussion
Yld2rob
Jan 09, 2017Luminary
Orbi Daily Disconnects
Wow. The latest firmware update has made the Orbi start disconnecting a few times a day. Going to revert back to the old firmware version. I am afraid that the router will auto update to the most rec...
Matthew_Minami
Jan 11, 2017Tutor
I'm in same boat! After the last firmware update, the device keep disconnect from network and totally unusable. I'm the one getting all complain from family member, and tired of it. I'm ready to take this back to Costco to get money back! I also need to bring back arlo Pro! this is also having problem. Netgear product used to be great but now worst product.
- genobkkJan 11, 2017Star
I have ran the new firmware for several days but noticed the main unit loses internet connection very often Today I had a hard time even getting it to connect again. I thought it was my ISP or IP conflict but bypassed the Orbi and connect my PC to ISP router and all was fine. I even unplugged the LAN cable going to my PC from Orbi main unit and that made internet connection drop. I may have resort to previous firmware as well. This is internet connection being lost on main unit not connection to Satalite I guess that is why I never noticed. I rarely use my PC on the 1st floor where main Orbi is but did noticed a few Netflix x dropouts
- DarrenMJan 12, 2017Sr. NETGEAR Moderator
Hello genobkk
Sometimes you have to do a factory reset when upgrading firmware versions as settings could be conflicting between the firmware. But are you also saying this only happened when you upgraded?
DarrenM
- Yld2robJan 12, 2017Luminary
Darren- Could you (Netgear) update all of us when your will be releasing a firmware version to fix all these disconnects?