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Forum Discussion
Orbi Daily Disconnects
Wow. The latest firmware update has made the Orbi start disconnecting a few times a day. Going to revert back to the old firmware version. I am afraid that the router will auto update to the most rec...
A SOLUTION
So, after a day of trial and error I seemd to have reduced my drops by 100%. I was literally getting a drop every few minutes so I figured I had an extreme case.
I believe my issue revolved around other wifi systems competing with orbi in the 2.4ghz and 5ghz. Especially certain agressive systems (see below).
The key for my issue was to turn off or mute all other wireless routers.
Other wireless routers? Well, do you have XFINITY or Comcast? Did you know that Comcast turns your home into part of their hotspot network? Did you know that this means other people can then log into your router as a hotspot and then eat up your bandwith all so comcast can charge people money?
You can deactivate this yourself via your settings (log onto the website). It's very upsetting they would do this. My house is not a wifi hotspot. deactivate at https://customer.xfinity.com/WifiHotspot/
Then, I went down to the "at home" wifi router they shove down your throat and logged into it and turned its wifi off. (first i just wrapped it in aluminum foil to create a faraday cage to see if that worked - it did, but I got worried about overheating).
six hours later. no drops. will keep you posted.
This is similar to the british person who did a bunch of things with his orbi. I think reducing the power is a red herring. the main thing he did was turn off the wifi-conflicting 2.4 and 5 ghz signals from his provider which was doing the same thing.
Let me know how it works!!!!
I bought an Orbi last week and it started out immediately with coverage and speed exceeding my dual Asus 3100 routers, however it started disconnecting from the Internet and seemingly various devices continuously every couple hours or sooner.
I tried many fixes which likely included things that worsened the situation, but ended up doing this which is somewhat similar to the orignal instructions and I have had fast, expansive, stable wifi for over a week now.
1. In your currently sorta working Orbi environment, get the Router and Satellite firmware upgraded. I had to do the satellite manually...
1A.. Hit the Reset button with a paper clip on all Orbi pieces and let them reboot a couple times WITHOUT internet connection. Maybe not necessary but I was just trying to get back to a clean setup.
2. Turn off ALL networking gear and disconnect the pieces (Modem, routers, switches, Sonos, AT&T Microcell, Lutron Caseta, etc...)
3. Power on just your Modem (Mines a Cox) and let it fully boot up.
4. Connect your Orbi Router ONLY directly to your modem and begin the setup process
5. Proceed through the Setup process for the Satellite
6. Make sure everything is running fast.
7. Connect all your other Network pieces one by one. Test them.
8. Reboot everything in order again!
Again, this may be overkill in places but my theory is the Orbi smart setup process can be confused by excess network gear during the setup process, and starting with the newest firmware helps as well.
Hope this helps!
Dennis.
1.8 was disconnecting every 20m, reset an hour ago, no disconnects. Will try downgrading later to 1.4.xx