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Forum Discussion

lgm1234's avatar
lgm1234
Aspirant
Sep 05, 2017

Orbi disconnect once iPhone 7 screen off?

I read many threads regarding disconnection problem on Mac devices, but the case I have is my iPhone 7 Plus will disconnect from the Orbi wifi network when the screen goes of automatically. When I tu...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Sep 07, 2017

Hello Igm1234

 

Did you check the settings of the Iphone I know my android phone has a option to disconnect from the wifi when the screen goes off.

 

DarrenM

lgm1234's avatar
lgm1234
Aspirant
Sep 07, 2017
DarrenM wrote:

Hello Igm1234

 

Did you check the settings of the Iphone I know my android phone has a option to disconnect from the wifi when the screen goes off.

 

DarrenM

The problem only exists when connected to Orbi... There is no same problem in my office or with other wifi router.