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Orbi disconnecting continously
I just bought an Orbi Router + satellite, the first 2 weeks where a dream, excelent speed, WiFi everywhere and almost no hickups, but it had been already 2 weeks of nightmare, disconects every 20 minu...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Your orbi disconects only on ios and android? if you're at a PC it keeps the connection?
Hello albertoesq
Have you tried to re position the satellite maybe the units overlapping to much.
DarrenM
Same problem here. TV, pc, phone all disconnect like every 40 minutes. I wish i could return it, but missed the deadline.
This is the last netgear product i purchase...
I timed it, every 20 as well
Seriously do you have any guideline of signal overlapping ？
my home is not big and approximately 530 square feet only
but there are thick walls And in order to maintain good wifi signal in bedrooms that's why I get orbi
and now you are saying try to avoid wifi overlapping ?
my router and satellite is placed not more than 2M
is that serious overlapping ?
please advise and I am seriously thinking to sell it over something else.
orbi is misleading.
Hello Wongja
Orbi is not really Ideal for that small of space because your deivces will keep jumping connection between the units causing issues each unit is meant to cover 2500 sq ft.
DarrenM
"your deivces will keep jumping connection between the units"
If that is really the case, there seems to be some flaw in the implementation on how steering is done. Why would you ever force a switch as long as the client has a reasonable connection to a given station? One would expect a switch ony when signal level drops below some given threshold? Essentialy acting according to the old adage "Don't fix what's not broken" ;-)