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Forum Discussion
albertoesq
Mar 16, 2017Tutor
Orbi disconnecting continously
I just bought an Orbi Router + satellite, the first 2 weeks where a dream, excelent speed, WiFi everywhere and almost no hickups, but it had been already 2 weeks of nightmare, disconects every 20 minu...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
kimike
May 16, 2017Initiate
I to missed the deadline to return. I've never had problems like this with a router. Was a lot of money for the aggravation. The constant disconnecting prevents me from using the geo fencing with Arlo cameras and is costing me money for data on cell phone. Worked great with my old router! I purchased these to have better coverage on my porches. Big regrets!
DarrenM
May 17, 2017Sr. NETGEAR Moderator
Hello kimike
I have sent you a PM.
DarrenM