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Forum Discussion

albertoesq's avatar
albertoesq
Tutor
Mar 15, 2017
Solved

Orbi disconnecting continously

I just bought an Orbi Router + satellite, the first 2 weeks where a dream, excelent speed, WiFi everywhere and almost no hickups, but it had been already 2 weeks of nightmare, disconects every 20 minu...
Orbi disconnecting disconnect
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

AkiraX's avatar
AkiraX
Guide
May 23, 2017

New Orbi user here having the same disconnect problems. Still well within my 30 days refund period(Amazon)

Like everyone else, read the positive reviews and decided to go with Orbi. Decided to change my setup to

seperate wifi and router, so using Orbi in AP mode. Let a more feature rich router do the routing.

 

I noticed the scrolling satellite text go from 0 to 1 to 0 on Day 1, but thought it was a simple bug...

jleecloak1's avatar
jleecloak1
Apprentice
May 23, 2017

AkiraX, return the Orbi while you can. It doesn't get any better. I plan to sell mine on Ebay. The Orbi is terrible.