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Forum Discussion

albertoesq's avatar
albertoesq
Tutor
Mar 16, 2017
Solved

Orbi disconnecting continously

I just bought an Orbi Router + satellite, the first 2 weeks where a dream, excelent speed, WiFi everywhere and almost no hickups, but it had been already 2 weeks of nightmare, disconects every 20 minu...
Orbi disconnecting disconnect
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

Retired_Member's avatar
Retired_Member
May 23, 2017
I agree with jleecloak1. Maybe try support but if you have no improvement by the end of your 30 days then return it before it's too late. I thought this $400 system would last several years but now many of us are stuck with it either hoping there's ever a fix or trying to cut our losses and getting something else.